As an Airport Operations Executive, your primary responsibility will be to oversee the day-to-day operations at the airport in Raipur, Chhattisgarh, India. This includes coordinating with various departments such as airlines, ground handling services, security, and maintenance to ensure smooth operations.
Key responsibilities:
- Managing passenger check-in and boarding processes to ensure efficiency and customer satisfaction.
- Coordinating with airline staff to handle flight schedules and ensure on-time departures.
- Overseeing baggage handling procedures to minimize delays and errors.
- Monitoring security protocols to ensure the safety of passengers and airport staff.
- Handling customer inquiries and complaints in a professional manner.
Required skills:
- Strong communication and organizational skills to coordinate operations effectively.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Basic computer skills to navigate airport systems and databases.
- Flexibility to work in shifts and adapt to changing situations quickly.
- Attention to detail and problem-solving skills to address issues promptly and efficiently.