As an Airport Information Desk Executive, you will play a vital role in providing assistance and information to passengers at the airport. Your welcoming demeanor and effective communication will ensure a smooth experience for travelers.
**Key Responsibilities:**
- **Provide Information:** Greet passengers and offer detailed information about flights, gates, baggage claim, and airport services to help them navigate the airport easily.
- **Assist Passengers:** Help passengers with inquiries or issues regarding their travel, providing support in a calm and professional manner.
- **Issue Boarding Passes:** Assist in the check-in process by issuing boarding passes and directing passengers to the appropriate areas, ensuring timely boarding.
- **Handle Complaints:** Address and resolve any complaints or issues from passengers, ensuring they feel heard and valued throughout their experience.
- **Collaborate with Staff:** Work closely with other airport staff, including security and airline representatives, to coordinate passenger needs and provide seamless service.
**Required Skills and Expectations:**
The ideal candidate must possess strong communication skills to convey information clearly to passengers. A friendly and approachable demeanor is essential to create a welcoming environment. Basic knowledge of airport operations and a willingness to learn about different services and processes will be valuable. Candidates should be organized, able to handle multiple tasks simultaneously, and maintain composure in a fast-paced environment. A minimum educational qualification of 10th grade is required, along with a readiness to work in a full-time office setting.
Experience
0 - 1 Years
No. of Openings
57
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata