Hiring Freshers || Airport Information Desk Associate

As an Airport Information Desk Executive in Kolkata, you will play a vital role in ensuring that travelers have a pleasant experience at the airport. You will be responsible for providing accurate information and assistance to passengers.

**Key Responsibilities:**

- **Greeting Passengers:** Welcome travelers as they arrive at the airport, ensuring they feel acknowledged and valued.

- **Providing Information:** Answer questions related to flight schedules, boarding times, terminal navigation, and airport services, helping passengers find their way easily.

- **Assisting with Queries:** Address concerns or queries from passengers regarding lost items, travel documents, and other airport-related issues, ensuring they receive timely support.

- **Monitoring Flight Updates:** Stay informed about real-time flight information and relay essential updates to passengers, enabling them to make informed travel decisions.

- **Collaborating with Airport Staff:** Work closely with airline representatives and other airport staff to resolve any passenger issues effectively and provide comprehensive assistance.

**Required Skills and Expectations:**

- **Strong Communication Skills:** Clear verbal communication is essential for interacting with diverse passengers and providing accurate information.

- **Customer Service Orientation:** A friendly and helpful attitude is crucial for ensuring a positive experience for all travelers.

- **Problem-Solving Ability:** You should be able to think quickly and address passenger concerns or issues as they arise.

- **Attention to Detail:** Being thorough in providing information helps prevent misunderstandings and delays.

- **Team Player:** Collaborate effectively with colleagues to create a seamless airport experience for passengers.

Candidates with experience or education related to travel and tourism will have an added advantage, but freshers with enthusiasm and a willingness to learn are also encouraged to apply.

• Experience

  0 - 1 Years

• No. of Openings

  18

• Education

  12th Pass

• Role

  Airport Information Desk Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA