Hiring Freshers || Airport Information Desk Associate

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We are seeking an Airport Information Desk Associate to provide excellent customer service at our airport in Koch Bihar, India. This position is ideal for individuals who enjoy helping others and want to gain experience in a dynamic environment.

Key Responsibilities:

- **Assist Passengers:** Greet travelers, answer their questions, and provide information about flight schedules, terminal facilities, and airport services.

- **Manage Inquiries:** Respond quickly and accurately to various inquiries, both in person and over the phone, ensuring every passenger feels supported.

- **Handle Complaints:** Address any issues or complaints with professionalism, taking necessary steps to resolve problems and escalate when needed.

- **Maintain Information Desk:** Keep the information desk organized and stocked with brochures, maps, and other helpful materials to assist passengers.

- **Monitor Flight Information:** Stay updated on flight statuses and relay essential information to passengers to help them with their travel plans.

Required Skills and Expectations:

Candidates should have a minimum education of 10th grade and preferably possess 0 to 1 year of experience in customer service. Strong communication skills and a friendly demeanor are essential, as well as the ability to remain calm under pressure. You should be a team player willing to learn and adaptable to changing situations. Punctuality and reliability are crucial for this role. A basic understanding of airport operations is a plus but not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Airport Information Desk Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation