Guest Relationship Executive/ Manager -Female

NOBS DIGITAL

Ensuring and providing flawless, upscale, professional, and high-class guest service experiences

Analyzing customer feedback and providing strategic direction to continuously improve overall rating

Responding to guests' needs and anticipating their unstated ones

Achieve departmental revenue and profitability targets

Compliance with brand standards, corporate guidelines, and standard operating procedures as defined by the organization

Achieve targeted scores for guest satisfaction and employee satisfaction for the assigned area within the department

Assist in staffing and recruitment for the assigned area within Food and Beverage department

Responsible for generating incremental revenues through up-selling, promotions, and other techniques

Interact with guests and handle guest complaints

He/she is involved in imparting On Job Training in the assigned areas of the department

Ensure adherence to policies & guidelines in the assigned area

Experience : 1 - 7 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Guest Relationship Executive

Industry Type : Real Estate / Property / Construction

Gender : Female

Job Country : India