- Welcome and assist guests at the airport:
Greet guests as they arrive at the airport and assist them with any inquiries or assistance they may need during their time at the airport.
- Handle guest complaints and resolve issues:
Listen to guest feedback and address any complaints or issues that may arise during their visit, ensuring their experience is positive and memorable.
- Provide information on airport facilities and services:
Offer guidance on various airport facilities, such as check-in counters, security procedures, and amenities like lounges and restaurants to help guests navigate the airport efficiently.
- Assist guests with luggage and transport arrangements:
Help guests with their luggage, coordinate transportation services, and provide directions to transportation hubs like taxi stands, bus stops, or car rental counters.
Required Skills and Expectations:
- Excellent communication skills: Ability to effectively communicate with guests and provide information in a clear and friendly manner.
- Customer service orientation: A strong focus on delivering excellent customer service and ensuring guest satisfaction at all times.
- Attention to detail: Ability to pay attention to small details and ensure that all guest needs are met promptly and accurately.
- Problem-solving skills: Capacity to handle guest complaints or issues calmly and find swift and effective solutions to enhance their experience.
- Interpersonal skills: Ability to build rapport with guests, work well in a team, and create a welcoming and friendly atmosphere at the airport.
Experience
Fresher
No. of Openings
25
Education
12th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
airlinesrecruitment63@gmail.com