We are looking for enthusiastic Airport Ground Staff to join our team in Shivpuri. This role is essential for ensuring smooth operations at the airport.
Key Responsibilities:
- Passenger Assistance: Help passengers with check-in procedures, guiding them through the airport processes to enhance their travel experience.
- Baggage Handling: Ensure luggage is properly loaded and unloaded from aircraft, ensuring it reaches the correct destination safely and on time.
- Ticketing Services: Assist passengers in booking and managing their tickets, providing necessary information about flight schedules and policies.
- Customer Service: Address passenger queries and concerns promptly and professionally, ensuring a positive experience at all times.
- Safety Protocols: Adhere to all safety regulations and procedures to maintain a safe environment for both passengers and staff.
Required Skills and Expectations:
Candidates should have at least a 10th-grade education and can be freshers or have up to one year of experience in a related field. A friendly and approachable demeanor is essential, along with strong communication skills for interacting effectively with passengers.
Candidates must be able to work in a fast-paced environment and handle stress well. Being a team player is important since collaboration with other ground staff is vital for daily operations. Basic computer skills are also required to manage systems related to check-in and baggage. Flexibility in working hours, including weekends and holidays, is expected.