Freshers For Airport Ground Staff - Kolkata

Flyhie Aviation

0 - 1 Years
30 Openings
3.0 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Air Ticketing Air Cargo Air Hostess

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Job Description

As an Airport Ground Staff member, your primary role will be to ensure smooth operations at the airport, providing excellent service to passengers.

**Key Responsibilities:**

- **Passenger Check-in:** Assist passengers in the check-in process, ensuring all necessary documents are verified and baggage is correctly tagged.

- **Boarding Assistance:** Help passengers in boarding the aircraft by guiding them and ensuring a smooth transition from the terminal to the plane.

- **Customer Service:** Address passenger inquiries and provide information regarding flights, boarding times, and airport services with a friendly and helpful attitude.

- **Baggage Handling:** Ensure that luggage is correctly loaded and unloaded from aircraft, handling it with care to prevent damage.

- **Safety Compliance:** Follow safety protocols and airport regulations to maintain a secure environment for passengers and staff.

**Required Skills and Expectations:**

- **Communication Skills:** Must be able to communicate clearly and effectively with passengers and team members. Good listening skills are also essential.

- **Teamwork:** Ability to work collaboratively in a team-oriented environment is important, as you'll be interacting with various departments and individuals.

- **Problem-solving Ability:** You should be able to quickly resolve issues that arise, ensuring a positive experience for passengers.

- **Adaptability:** The airport environment can be fast-paced and unpredictable, requiring flexibility and the ability to handle changing situations effectively.

- **Basic Computer Skills:** Familiarity with basic computer usage will be helpful for check-in processes and information retrieval.