Airport Ground Staff Jobs For Freshers - Kolkata

Airport Ground Staff are responsible for supporting airline operations on the ground and ensuring passengers have a smooth and safe travel experience. They work at airports assisting passengers, handling baggage, managing check-in procedures, and coordinating with airline staff.

🧑‍✈️ Key Responsibilities

Assisting passengers with check-in and boarding procedures.

Verifying tickets, passports, and travel documents.

Providing customer service and answering passenger queries.

Handling baggage check-in and baggage claim issues.

Making flight announcements and guiding passengers to boarding gates.

Assisting passengers with special needs, elderly passengers, and children.

Coordinating with airline crew and airport authorities for smooth operations.

Managing flight delays, cancellations, and passenger complaints.

🎓 Eligibility Criteria

Minimum qualification: 12th pass or graduation.

Good communication skills in English and Hindi (additional languages are a plus).

Friendly personality and customer service attitude.

Basic computer knowledge.

Ability to work in shifts, including nights and weekends.

💼 Skills Required

Customer service skills

Communication and interpersonal skills

Problem-solving ability

Teamwork and coordination

Time management

• Experience

  Fresher

• No. of Openings

  30

• Education

  10th Pass

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  koolkata