We are looking for motivated individuals to join our team as Airport Ground Staff in Amritsar. This is an exciting opportunity for freshers with a passion for aviation and customer service.
Key responsibilities include:
1. **Passenger Assistance**: Provide help to passengers with check-in, boarding, and directing them to their gates, ensuring a smooth travel experience.
2. **Baggage Handling**: Manage luggage loading and unloading, ensuring all bags are safely transported and organized in accordance with airline regulations.
3. **Customer Service**: Respond to passenger inquiries, resolve issues, and provide information regarding flights and airport facilities, maintaining a friendly and professional demeanor.
4. **Safety Procedures**: Ensure all airport safety protocols are followed, assisting in maintaining a secure environment for passengers and staff.
5. **Team Collaboration**: Work closely with other ground staff and airline personnel to ensure seamless operations and effective communication throughout the airport.
Required skills include excellent communication skills to interact effectively with passengers and team members, a strong ability to work under pressure during busy travel times, and a customer-focused approach to service. Attention to detail is important for managing luggage and following safety procedures.
Freshers with a completed 12th grade education are encouraged to apply. Enthusiasm, reliability, and a willingness to learn are key expectations for this role.