key responsibilities:
1. assisting passengers: airport ground staff are responsible for helping passengers throughout their journey, from check-in to boarding and disembarkation. they provide support, information, and guidance to ensure a smooth travel experience.
2. baggage handling: ground staff assist with baggage handling, including tagging, loading, and unloading luggage in a safe and organized manner. they ensure that passengers' belongings are properly handled and transported to the right destination.
3. aircraft cleaning: ground staff are responsible for cleaning and preparing the aircraft for the next flight. this includes tidying up the cabin, restocking supplies, and ensuring that the aircraft is clean and presentable for passengers.
4. security checks: airport ground staff conduct security checks on passengers, baggage, and cargo to comply with safety regulations. they are trained to identify and handle any security threats or suspicious items.
required skills and expectations:
- excellent communication skills: ground staff must have strong verbal and written communication skills to interact effectively with passengers and colleagues.
- customer service oriented: a friendly and helpful attitude is essential for providing excellent customer service to passengers.
- physical fitness: ground staff may need to lift heavy baggage, walk long distances, and stand for extended periods, so physical fitness is important.
- attention to detail: ground staff must pay close attention to detail to ensure safety and security protocols are followed accurately.
- team player: working in a team environment is common for ground staff, so the ability to collaborate and cooperate with others is crucial.
Experience
0 - 1 Years
No. of Openings
89
Education
12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, Any Bachelor Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata, india