Airport Ground Staff Jobs For Freshers - Kolkata

Fly Careers

key responsibilities:

1. assisting passengers during check-in: airport ground staff are responsible for helping passengers check-in for their flights. this involves verifying identification, issuing boarding passes, and tagging luggage appropriately.

2. providing information to passengers: ground staff should be knowledgeable about airport procedures, flight schedules, and general airport information. they assist passengers by providing directions, answering inquiries, and resolving issues as needed.

3. ensuring safety and security: ground staff play a crucial role in ensuring the safety and security of passengers and airport personnel. they are trained to handle emergency situations and enforce security protocols.

4. managing boarding gates: airport ground staff oversee the boarding process, ensuring that passengers board the correct flights in an orderly manner. they work closely with airline personnel to coordinate boarding procedures.

5. handling baggage: ground staff are responsible for handling passenger luggage, ensuring that it is loaded onto the correct aircraft and delivered to the correct destination.

required skills and expectations:

1. strong communication skills: airport ground staff must be able to effectively communicate with passengers, airline personnel, and other airport staff.

2. customer service-oriented: the ability to provide excellent customer service to passengers is essential for this role.

3. attention to detail: ground staff must pay close attention to details to ensure the accuracy of information and the safety of passengers.

4. ability to work under pressure: airport environments can be fast-paced and stressful, so ground staff should be able to work well under pressure.

5. physical fitness: this role may involve lifting heavy luggage and standing for extended periods, so physical fitness is important.

• Experience

  0 - 1 Years

• No. of Openings

  51

• Education

  12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Any Bachelor Degree

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata, india