Hiring For 12th Pass Freshers - Airport Ground Staff

As an Airport Ground Staff in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your key responsibilities will include:

- **Passenger Check-in Support**: Assisting passengers with the check-in process by verifying their documents, printing boarding passes, and ensuring baggage is tagged correctly.

- **Baggage Handling**: Coordinating the safe loading and unloading of baggage to ensure timely and accurate deliveries, while maintaining a neat working area.

- **Customer Assistance**: Providing information and guidance to passengers regarding flight schedules, terminal facilities, and baggage claim procedures to enhance their travel experience.

- **Safety Checks**: Conducting routine checks of equipment and areas within the airport to ensure compliance with safety regulations and protocols.

- **Handling Queries**: Addressing passenger queries and concerns professionally and promptly to maintain a high level of customer satisfaction.

To excel in this role, you should meet the following requirements:

- **Educational Qualification**: Completion of 12th grade is mandatory; candidates with relevant coursework in hospitality or travel are preferred.

- **Communication Skills**: Strong verbal and written communication skills in English and local languages are essential for effectively interacting with passengers and team members.

- **Customer Service Orientation**: A friendly demeanor with a willingness to assist passengers is crucial for providing exceptional service.

- **Teamwork Ability**: Willingness to work cooperatively with colleagues in a fast-paced environment to meet deadlines.

- **Adaptability**: Ability to adapt to changing situations and handle challenging scenarios with composure.

This full-time role requires a commitment to working from the office at the airport, with a primary focus on helping travelers from the moment they arrive until they board their flights.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  kolkata