- Managing passenger check-in procedures: As an Airport Executive, you will be responsible for overseeing the process of checking in passengers before their flights. This includes verifying identification, issuing boarding passes, and checking luggage.
- Assisting passengers with queries and concerns: You will be required to assist passengers with any questions they may have regarding their flights, airport facilities, or any other inquiries they may have. Providing excellent customer service is key in this role.
- Coordinating with airline staff: You will need to liaise with airline staff to ensure smooth operations and resolve any issues that may arise during the boarding process. Effective communication and teamwork are essential skills for this aspect of the job.
- Ensuring airport security protocols are followed: It is important to adhere to all security protocols and regulations to maintain the safety and security of the airport premises. Vigilance and attention to detail are crucial in this responsibility.
Skills and Expectations:
- Good communication skills: You should be able to effectively communicate with passengers, airline staff, and other airport personnel to ensure seamless operations.
- Attention to detail: It is important to pay close attention to detail to ensure accurate passenger information, boarding procedures, and security protocols.
- Ability to work under pressure: The airport environment can be fast-paced and demanding, so the ability to work well under pressure is essential.
- Basic computer skills: You should have basic computer skills to operate check-in systems and other airport software.