We are looking for an enthusiastic Airport Executive to join our team in Purulia. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about providing excellent customer service.
Key Responsibilities:
- Customer Assistance: Assist passengers with check-in, boarding, and baggage inquiries to ensure a smooth travel experience.
- Information Provision: Provide accurate flight information and updates to passengers, helping them navigate the airport effectively.
- Ticketing Support: Help customers with ticketing issues, including changes and cancellations, providing clear guidance on processes.
- Safety and Security Checks: Ensure that safety and security protocols are followed at all times, contributing to a safe airport environment.
- Issue Resolution: Address passenger complaints and concerns promptly and professionally to maintain a high standard of service.
Required Skills and Expectations:
- Candidates should have completed at least their 10th grade education, demonstrating basic literacy and numeracy skills.
- Excellent communication skills are essential for effectively interacting with passengers and team members.
- Strong customer service orientation, with a friendly and approachable demeanor to enhance the passenger experience.
- Ability to work well under pressure in a busy environment, maintaining focus and professionalism.
- A flexible, team-oriented attitude with a willingness to work shifts as required, including weekends and holidays.
- Basic computer skills are needed for handling ticketing systems and providing information.
This position offers a valuable opportunity for those starting their careers in the aviation industry.
Experience
0 - 1 Years
No. of Openings
39
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA