Airport Executive - Full Time - Freshers

0 - 1 Years
45 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Howrah

Key Skills

Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills

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Job Description

We are looking for an Airport Executive to join our team in Howrah. This is a full-time position suitable for individuals with little to no experience. The role involves liaising with passengers and ensuring smooth airport operations.

**Key Responsibilities:**

- **Passenger Assistance:** Help passengers during check-in, boarding, and baggage claim, ensuring they have a pleasant experience at the airport.

- **Flight Information Management:** Provide accurate and timely information about flight schedules, delays, and gate changes to assist passengers.

- **Safety Protocols:** Ensure that safety and security guidelines are adhered to, helping maintain a safe environment for both passengers and staff.

- **Customer Service:** Address passenger queries or concerns promptly and professionally, enhancing customer satisfaction.

- **Collaboration:** Work with other airport staff, including security, airline representatives, and ground services, to coordinate operations efficiently.

**Required Skills and Expectations:**

- Must have completed at least 10th grade to be eligible for the position.

- Strong communication skills are essential, as you will interact with various passengers and staff.

- Good problem-solving abilities to handle unexpected situations and provide quick solutions.

- Ability to work in a fast-paced environment, managing multiple tasks simultaneously.

- A friendly and approachable demeanor is important for delivering excellent customer service.

- Willingness to learn and adapt quickly to new procedures and technologies in the airport environment.