As an Airport Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your primary responsibilities will include:
- **Customer Service**: Assist passengers with inquiries, check-in procedures, and boarding processes to enhance their travel experience.
- **Baggage Handling**: Support the proper handling and tracking of passengers' luggage to prevent loss and ensure timely delivery.
- **Check-in Assistance**: Help facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes.
- **Conflict Resolution**: Address and resolve any passenger complaints or issues that may arise during their airport experience, promoting a positive atmosphere.
- **Safety Compliance**: Assist in enforcing airport security measures and protocols to ensure the safety of all passengers and staff.
- **Coordination with Airlines**: Communicate effectively with airline representatives to provide updates regarding flight schedules and any changes.
For this position, you should possess strong communication skills and the ability to interact with diverse groups of people. You need to be detail-oriented, adaptable, and able to handle stressful situations calmly. A positive attitude and a commitment to customer satisfaction are essential. Since this role requires working at the airport, you should be comfortable in a fast-paced environment. Previous experience is not required, but a willingness to learn and work as part of a team is important.
Experience
0 - 1 Years
No. of Openings
78
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
KOLKATA