SHARE YOUR RESUME
We are seeking a dedicated Airport Customer Service Associate in Kolkata, India. This role is perfect for individuals looking to start their careers in the aviation industry, providing excellent customer service at the airport.
Key Responsibilities:
- Customer Assistance: Greet passengers warmly, assist with inquiries, and provide information about flights, services, and airport facilities.
- Check-in Support: Help passengers with the check-in process by guiding them through necessary procedures, ensuring they have the required documents.
- Handling Baggage Issues: Address baggage-related concerns by tracking lost luggage and helping passengers with their claims.
- Problem Resolution: Actively listen to customer issues, working to resolve them quickly and effectively to ensure a smooth travel experience.
- Collaboration: Work closely with other airport staff and departments to maintain a high standard of service and smooth operations.
Required Skills and Expectations:
Candidates should have a minimum education level of 10th grade and be comfortable working full-time in an office environment at the airport. Effective communication skills and a positive attitude are essential to provide great customer experiences. A strong team-oriented mindset and the ability to remain calm during busy times are crucial for success in this role. Previous experience is not required, making this an excellent opportunity for those new to the workforce.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Airport Customer Service Associate
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata