As an Airlines Ground Staff in Kolkata, you will play a crucial role in ensuring passenger satisfaction and safety by providing necessary assistance at the airport. This position is ideal for individuals who are enthusiastic about the airline industry and enjoy working in a dynamic environment.
**Key Responsibilities:**
- **Check-in Assistance:** Help passengers with check-in procedures, ensuring their luggage is tagged properly and all necessary documents are verified.
- **Boarding Support:** Guide passengers during the boarding process, ensuring a smooth and timely boarding experience while managing queue flow.
- **Customer Service:** Address passenger inquiries and resolve any issues they may have, ensuring a positive travel experience throughout their journey.
- **Coordination with Airlines:** Work closely with the airline crew and other ground staff to coordinate flight schedules and manage disruptions effectively.
- **Safety and Security Checks:** Conduct necessary safety checks and ensure compliance with airport security regulations, contributing to overall passenger safety.
- **Baggage Handling:** Oversee the loading and unloading of baggage, ensuring proper care is taken to prevent damage or loss.
To succeed in this role, it is essential to have good communication skills, a positive attitude, and the ability to work under pressure. You should be a team player with a keen sense of responsibility and a strong focus on customer service. Basic knowledge of aviation operations is a plus, although prior experience is not mandatory, making this an excellent opportunity for freshers looking to enter the airline industry.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airlines Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA