As an Airlines Ground Staff member in Durgapur, you will play a vital role in ensuring smooth airport operations and enhancing passenger experience. This is an excellent opportunity for individuals looking to start their career in the aviation industry.
Key Responsibilities:
1. **Check-in Assistance**: Help passengers with the check-in process, including verifying documents and issuing boarding passes to ensure a hassle-free experience.
2. **Baggage Handling**: Safely manage passenger luggage, ensuring all bags are tagged correctly and loaded onto the appropriate flights.
3. **Customer Service**: Address passenger inquiries and concerns, providing accurate information about flight schedules, gate changes, and other services available at the airport.
4. **Safety Protocols**: Follow safety and security procedures to ensure a secure environment for passengers and staff, reporting any suspicious activity to the authorities.
5. **Collaboration with Team**: Work closely with other ground staff and airline personnel to coordinate operations efficiently, ensuring all processes run smoothly.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 10th grade and be comfortable working in a fast-paced environment. Good communication skills are essential for interacting with passengers and team members. A positive attitude and willingness to assist others are crucial. Candidates should also be able to work flexible hours, including weekends and holidays. Overall, a strong commitment to providing excellent customer service is expected in this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airlines Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA