We are looking for a dedicated Airlines Executive to join our team in Howrah, India. This is an entry-level position suitable for fresh graduates or those with less than a year of experience. The role involves coordinating airline operations and providing excellent customer service.
Key Responsibilities:
1. **Customer Assistance**: Help passengers with inquiries regarding flight schedules, ticket bookings, and check-in procedures. Your friendly approach will enhance their travel experience.
2. **Ticketing Support**: Assist in the booking process, ensuring that passengers have the correct flight information. You will be responsible for processing ticket sales and managing changes to bookings.
3. **Problem Resolution**: Address any issues that may arise during the travel process, such as delays or cancellations. Your goal will be to provide quick solutions to minimize passenger inconvenience.
4. **Documentation Management**: Ensure that all travel documents, such as tickets and boarding passes, are accurate and properly handled.
5. **Collaboration with Team**: Work closely with other team members and airport staff to ensure smooth operations. Teamwork and communication are key to maintaining efficiency.
Required Skills and Expectations:
Candidates should have a minimum of a 10th-grade education and good communication skills in English and local languages. A positive attitude and willingness to learn are essential. You should be able to work in a fast-paced environment and handle multiple tasks efficiently. Customer service experience, even in other sectors, will be an advantage.
Experience
0 - 1 Years
No. of Openings
57
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata