We are seeking an Airlines Executive to join our team in Dumka, India. This entry-level position is perfect for individuals passionate about the aviation industry and looking to start their careers.
The Airlines Executive will manage various tasks related to airline operations, customer service, and reservation systems.
Key Responsibilities:
1. Customer Interaction: Engage with customers through calls and in-person, assisting them with flight bookings, cancellations, and inquiries, ensuring high-quality service.
2. Reservation Management: Handle airline reservation systems effectively, process ticket bookings, and update customer data while maintaining accuracy.
3. Problem Solving: Address customer complaints or concerns with professionalism, providing timely solutions to enhance customer satisfaction.
4. Collaboration: Work alongside team members and other departments to ensure smooth operations and efficient service delivery in line with airline protocols.
5. Administrative Tasks: Maintain records and reports related to customer interactions, ticket sales, and other operational activities.
Required Skills and Expectations:
Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers and team members. Attention to detail and organizational skills are essential for managing reservations accurately. Basic computer skills are required for using reservation software. A positive attitude and a willingness to learn are crucial, as you will be part of a dynamic team in the fast-paced airline industry.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata