We are seeking a motivated Airlines Executive to join our team in Asansol. This entry-level position is ideal for individuals eager to start their careers in the aviation industry.
Key Responsibilities:
- Customer Service: Greet and assist passengers at the airport or through customer service channels, ensuring a positive travel experience.
- Booking Information: Provide accurate information about flight schedules, ticket prices, and travel regulations to assist customers in making informed decisions.
- Issue Tickets: Handle ticket booking and cancellations effectively, ensuring all transactions are processed smoothly.
- Problem Solving: Address and resolve customer inquiries or issues, demonstrating strong interpersonal skills and maintaining professionalism at all times.
- Collaboration: Work with other team members and departments to enhance the overall efficiency and service quality within the airline.
Required Skills and Expectations:
Candidates should possess strong communication skills in English and local languages, both spoken and written. Attention to detail is crucial, as accuracy in ticketing and customer interactions is essential. The ability to remain calm under pressure and provide solutions to customer problems is vital. Basic computer skills are necessary for using ticketing systems. A positive attitude and willingness to learn are equally important as this role may involve varied tasks related to customer support in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata