As an Airlines Executive based in Siliguri, you will play a crucial role in ensuring smooth operations within the airline industry. This full-time position requires you to work from the office and is open to candidates with little to no prior experience. Your primary duties will include:
- **Customer Service**: Assist passengers with inquiries, bookings, and cancellations to ensure a positive travel experience.
- **Flight Coordination**: Coordinate with various teams to provide updated flight schedules and information, ensuring that passengers are kept informed at all times.
- **Ticketing and Reservations**: Manage ticket bookings and changes, handling the reservation system efficiently to meet passenger needs.
- **Problem Resolution**: Address and resolve any issues or complaints from customers, maintaining professionalism and composure in stressful situations.
- **Reporting**: Prepare daily reports on flight activity, passenger feedback, and other operational aspects to support management decisions.
To succeed in this role, you should have strong communication skills, both verbal and written, to effectively interact with passengers and team members. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for managing bookings and resolving issues accurately. Basic computer skills are necessary for operating reservation systems, and the ability to work in a fast-paced environment is expected. Being punctual and reliable will also contribute to your success as an Airlines Executive.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata