Freshers & Experience || Full Time || Airlines Executive

As an Airlines Executive, you will play a key role in ensuring a smooth travel experience for our customers. Your responsibilities and required skills are outlined below.

Key Responsibilities:

- Customer Service: Provide assistance to passengers at the airport by addressing their queries and concerns related to flights, baggage, and check-in procedures.

- Ticket Sales Support: Help customers with the purchase of flight tickets, explain fare details, and assist with any changes or cancellations.

- Coordination with Airlines: Work with airline representatives to ensure that all flight-related information is accurate and communicated promptly to customers.

- Check-in Assistance: Guide passengers through the check-in process, ensuring that they have all necessary documentation and comply with airline policies.

- Problem Resolution: Address any travel issues that arise, such as delays or cancellations, and provide passengers with alternative solutions.

Required Skills and Expectations:

- Communication Skills: Strong verbal and written communication ability is essential for effectively interacting with passengers and team members.

- Customer-Focused Attitude: A friendly and helpful demeanor is important for providing excellent service and ensuring passenger satisfaction.

- Detail-Oriented: You should be attentive to details, especially when assisting passengers with travel documents and flight information.

- Team Player: Ability to work well in a team setting, cooperating with colleagues for a seamless customer experience.

- Adaptability: Be prepared to manage unexpected situations or changes in a fast-paced environment.

Having a positive attitude and being eager to learn will greatly contribute to your success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  98

• Education

  10th Pass

• Role

  Airlines Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata