As an Airline Representative in Bhubaneswar, you will play an essential role in ensuring positive customer experiences. You will assist passengers with various inquiries and support them throughout their travel journey.
**Key Responsibilities:**
- **Customer Support:** Assist passengers with inquiries regarding flight schedules, baggage policies, and ticket bookings, providing clear and accurate information.
- **Check-in Assistance:** Help travelers with the check-in process, ensuring they know how to proceed and addressing any concerns they may have.
- **Reservation Management:** Manage flight reservations, including changes and cancellations, working efficiently to meet customers' needs.
- **Problem Solving:** Handle any issues that arise, such as flight delays or lost baggage, and coordinate with relevant departments for swift resolutions.
- **Service Promotion:** Inform customers about additional services, like upgrades or in-flight amenities, enhancing their overall travel experience.
To succeed in this role, you should have strong communication skills, allowing you to interact effectively with passengers. Basic problem-solving abilities and attention to detail are important for resolving issues and managing bookings. Being friendly and approachable will help create a welcoming environment for travelers. A willingness to learn and adapt quickly is essential, especially if you have less experience. Overall, a positive attitude and ability to work in a team will contribute to the success of the airline's reputation.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airline Representative
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata