We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.
Key Responsibilities:
- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.
- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.
- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.
- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.
- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.
Required Skills and Expectations:
Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.