As an Airline Ground Staff member, you will play a vital role in ensuring a smooth experience for passengers at the airport. This full-time position is based in Bhopal and is ideal for individuals with minimal experience who have completed their 12th grade.
Key Responsibilities:
1. **Customer Service**: Assist passengers with check-in, boarding, and luggage handling. You will be the first point of contact, providing information and support to ensure their travel experience is pleasant.
2. **Check-in Procedures**: Manage the check-in process for passengers, verifying travel documents, and issuing boarding passes. Your attention to detail will ensure that all necessary information is correctly recorded.
3. **Luggage Handling**: Oversee the safe loading and unloading of luggage onto the aircraft. You will help ensure that bags are correctly tagged and transported to their designated flights.
4. **Flight Information**: Communicate important flight updates, such as delays or gate changes, to passengers efficiently. Clear communication will help keep passengers informed and minimize confusion.
5. **Security Procedures**: Ensure compliance with airport security protocols, assisting in screening passengers and their belongings as required.
Required Skills and Expectations:
Candidates should have good communication skills and a friendly demeanor to interact effectively with diverse passengers. Punctuality and a strong sense of responsibility are essential in this role. You should be able to work in a fast-paced environment and handle stress while meeting deadlines. Teamwork is also crucial, as you will collaborate with various departments to ensure operations run smoothly.