- Greet passengers: Welcome and assist passengers as they arrive at the airport.
- Check-in baggage: Collect and check in passengers' baggage according to airline guidelines.
- Issue boarding passes: Provide passengers with boarding passes and information about their flight.
- Ensure safety regulations: Communicate safety regulations to passengers and ensure compliance with airline policies.
- Assist with boarding: Help passengers board the aircraft in an organized manner.
- Handle customer inquiries: Respond to customer inquiries and provide assistance as needed.
- Coordinate with other staff: Work with other ground staff, cabin crew, and airline personnel to ensure smooth operations.
- Maintain cleanliness: Keep the airport terminal and work area clean and organized.
Required Skills and Expectations:
- Excellent communication skills: Ability to effectively communicate with passengers and other staff members.
- Customer service oriented: Willingness to assist passengers and provide a positive experience.
- Attention to detail: Ability to accurately check-in baggage and issue boarding passes.
- Team player: Collaboration with other ground staff and airline personnel is essential.
- Physical fitness: Ability to lift and handle baggage as needed.