Hiring For 10th Pass Freshers - Airline Customer Service Representative

We are looking for a motivated Airline Customer Service Associate in Kolkata to join our team. This role is ideal for individuals who enjoy helping others and have a passion for the airline industry.

Key Responsibilities:

- Assist Passengers: Greet and assist customers with check-ins, baggage inquiries, and travel information to ensure a smooth journey.

- Handle Bookings: Process ticketing and changes to reservations, ensuring accurate and efficient handling of customer requests.

- Address Complaints: Listen to customer concerns and resolve issues promptly, maintaining a positive and friendly attitude throughout.

- Provide Information: Offer details about flight schedules, destinations, and airline policies, helping passengers make informed decisions.

Required Skills and Expectations:

Candidates should have a minimum education level of 10th pass. Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. A strong customer service orientation is important, as you will need to help passengers while providing a friendly and approachable demeanor. Basic computer skills are required to manage bookings and handle inquiries efficiently. Attention to detail is crucial to ensure accurate information is provided. The ideal candidate should be able to work in a fast-paced environment, handle stressful situations calmly, and be a team player who collaborates well with colleagues. This full-time position requires you to work from the office in Kolkata, engaging with customers directly to enhance their travel experience.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Airline Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata