Air Ticketing Staff - Patna City

We are seeking an Air Ticketing Staff member to join our team in Patna City. The ideal candidate will have 1 to 2 years of experience in ticketing services and a passion for the travel industry.

Key Responsibilities:

1. **Ticket Booking**: Handle ticket reservations and issuance for domestic and international flights, ensuring accuracy and adherence to customer preferences.

2. **Customer Service**: Assist customers by answering their queries regarding flight schedules, prices, and policies, providing a positive travel experience.

3. **Payment Processing**: Manage payments and other financial transactions linked to ticket purchases, maintaining accurate records for accountability.

4. **Problem Resolution**: Address customer concerns related to cancellations, refunds, or changes, providing timely solutions to enhance customer satisfaction.

5. **Documentation**: Ensure all ticketing documentation is complete and compliant with industry regulations, keeping up-to-date with travel policies.

Required Skills and Expectations:

Candidates should possess strong communication skills, both written and verbal, to interact effectively with customers. Proficiency in using ticketing software and handling administrative tasks is essential. Attention to detail is crucial to ensure accurate ticketing information. Additionally, candidates should demonstrate excellent problem-solving abilities and a customer-focused attitude, as well as the capacity to work independently and as part of a team. A positive demeanor and a willingness to learn are essential qualities for success in this role.

• Experience

  1 - 2 Years

• No. of Openings

  899

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office