Air Ticketing Staff - Gurgaon

We are looking for an Air Ticketing Staff member to join our team in Gurgaon, India. This role is ideal for individuals with 1 to 2 years of experience in ticketing services and who have completed their 12th grade. The successful candidate will help customers book flights and manage ticketing requests efficiently.

Key responsibilities include:

- **Assisting Customers**: You will interact with customers to understand their travel needs, providing suggestions and options for various flights based on preferences.

- **Booking and Issuing Tickets**: You will handle the booking process, ensuring accuracy in ticket issuance and reservations while following company procedures.

- **Managing Changes and Cancellations**: You will assist customers with changes to their bookings and processing cancellations as needed, ensuring a smooth experience.

- **Providing Information**: You will keep customers informed about flight schedules, policies, and prices, answering any questions clearly.

To succeed in this role, you should possess strong communication skills, allowing you to convey information effectively to customers. Attention to detail is crucial, as you will be managing important travel information and documentation. Additionally, a basic understanding of computer systems and booking software is expected to efficiently handle ticketing tasks. A friendly attitude and a customer-first mindset will help you thrive in this dynamic environment.

• Experience

  1 - 2 Years

• No. of Openings

  899

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office