Air Ticketing Executive Fresher

As an Air Ticketing Staff member, you will play a crucial role in ensuring smooth travel arrangements for customers. Your primary responsibilities will include managing ticket bookings, providing customer support, and ensuring compliance with airline processes.

Key Responsibilities:

- Manage Flight Reservations: You will use reservation systems to book and modify flight itineraries for customers based on their preferences and schedules.

- Handle Customer Inquiries: Address customer inquiries regarding flight details, pricing, and policies, ensuring all questions are answered professionally and accurately.

- Payment Processing: Assist customers with payment methods and ensure transactions are processed correctly to confirm bookings.

- Issue Tickets: Generate electronic tickets and send them to customers, ensuring all necessary details are included and correct.

- Maintain Records: Keep accurate records of bookings, transactions, and customer interactions, which are essential for tracking sales and resolving issues.

Required Skills and Expectations:

- Strong communication skills are essential for effectively interacting with customers and providing clear information.

- Basic computer skills are required for navigating booking systems and managing emails.

- A customer-oriented approach is necessary to offer excellent service and resolve any issues that may arise.

- Attention to detail is crucial for ensuring accuracy in bookings and ticketing processes.

- Candidates should be adaptable and willing to learn, as you will be working in a fast-paced environment and must quickly adjust to changing customer needs.

• Experience

  0 - 1 Years

• No. of Openings

  19

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office