We are seeking an enthusiastic Air Ticketing Staff member to join our team in Howrah. This is a full-time position where you will manage ticketing operations and provide excellent customer service.
Key Responsibilities:
- Ticket Booking: Assist customers in booking domestic and international flight tickets, ensuring accuracy and efficiency.
- Customer Support: Answer customer inquiries regarding flights, prices, and travel information, providing a friendly and informative experience.
- Documentation Handling: Manage all necessary documentation related to ticketing, ensuring adherence to airline policies and guidelines.
- Payment Processing: Process payments for ticket bookings and handle cash transactions with care and precision.
- Issue Resolution: Address and resolve any issues or complaints related to ticket bookings, ensuring customer satisfaction at all times.
- System Updates: Maintain and update the ticketing system with accurate information regarding flights and bookings.
Required Skills and Expectations:
Candidates should ideally have completed at least the 10th grade and possess a strong interest in the travel industry. Good communication skills are essential, as you will be interacting with customers regularly. You should be detail-oriented and able to work under pressure, especially during peak travel times. Basic computer skills and familiarity with ticketing software are advantageous. A customer-focused attitude and the ability to work as part of a team are important for success in this role. Candidates with 0 to 2 years of experience are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
50
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata mintopark