Air Ticketing Executive - Full Time - Freshers

- responsible for issuing, changing, canceling, or confirming air tickets for customers: this involves interacting with customers to understand their travel needs and preferences, and then booking or modifying their flight reservations accordingly.

- ensuring accuracy in ticket bookings and reservations: it is crucial to input the correct information, including passenger details, flight schedules, and payment details, to avoid any issues during travel.

- providing customer support and assistance: addressing customer queries, resolving booking-related issues, and offering guidance on airline policies and procedures.

- collaborating with airlines and travel agencies: communicating with airline representatives and coordinating with travel agencies to ensure smooth ticketing processes.

- handling administrative tasks: maintaining records of ticket sales, handling cash transactions, and keeping track of flight schedules to provide timely updates to customers.

required skills and expectations:

- good communication skills: ability to effectively communicate with customers, airline representatives, and colleagues.

- attention to detail: ensuring accuracy in ticket bookings and reservations to avoid any errors.

- customer service orientation: willingness to assist customers, address their concerns, and provide timely solutions.

- basic computer skills: proficiency in using ticketing software, email, and other office applications.

- ability to work in a fast-paced environment: managing multiple bookings and inquiries efficiently while maintaining a customer-centric approach.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata