Air Ticketing Executive (Freshers) Patna

As an Air Ticketing Staff member, you will play a vital role in facilitating the travel needs of our customers. This is an entry-level position and is suitable for individuals who are passionate about customer service and the travel industry.

**Key Responsibilities:**

- **Booking Air Tickets:** Assist customers in booking air tickets by understanding their travel requirements and providing suitable options.

- **Managing Reservations:** Handle any modifications or cancellations to existing bookings as per customer requests, ensuring accurate and timely updates.

- **Customer Support:** Provide excellent customer service by addressing inquiries and resolving issues related to ticketing in a friendly and efficient manner.

- **Issuing Tickets:** Prepare and issue electronic tickets for customers, ensuring that all details are correct and compliant with airline regulations.

- **Maintaining Records:** Keep accurate records of all bookings, cancellations, and customer interactions for easy reference and reporting.

**Required Skills and Expectations:**

- Strong communication skills are essential, as you will interact with customers regularly. Clear and polite communication will help in providing exceptional service.

- Basic computer knowledge is necessary to use airline booking systems and maintain records effectively. Familiarity with software like MS Office will be advantageous.

- Attention to detail is critical to ensure that all bookings and records are accurate and free of errors.

- A proactive attitude and willingness to learn about travel regulations, destinations, and airline procedures will support professional growth in this role.

- Teamwork is important, as you will often work closely with colleagues to meet customer needs and handle queries efficiently.

• Experience

  0 - 1 Years

• No. of Openings

  88

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  kolkata