Freshers & Experience || Full Time || Air Ticketing Executive

Flyhie Aviation

0 - 1 Years
44 Openings
2.5 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Medinipur

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

We are seeking an Air Ticketing Staff member to join our team in Medinipur, India. This entry-level position is perfect for motivated individuals who are eager to start their career in the travel industry.

Key Responsibilities:

1. **Ticket Booking**: Accurately process flight reservations and ticket bookings for customers using our booking system. Ensure that all details provided by the customer are correct to avoid any issues.

2. **Customer Assistance**: Provide excellent customer service by answering inquiries, handling complaints, and offering relevant information about flights and travel policies. Be friendly and professional in all communications.

3. **Payment Processing**: Manage payment transactions securely and efficiently. Verify payment details to ensure smooth processing and assist customers with payment issues.

4. **Documentation Management**: Maintain and organize all necessary travel documents, including tickets, itineraries, and confirmations, ensuring that they are easily accessible for both staff and customers.

5. **Collaboration**: Work closely with team members and other departments to resolve any booking issues and improve service quality.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 10th grade. Preferably, applicants should possess good communication skills in both English and local languages, along with a willingness to learn. Attention to detail and the ability to work under pressure are important, as is being a team player. Basic computer skills are required, as you will be using software to manage bookings and customer information. Prior experience in ticketing or customer service is a plus but not mandatory.