Air Ticketing Executive - Full Time - Freshers

- responsible for handling ticket reservations, changes, cancellations, and refunds: as an air ticketing staff, you will be responsible for assisting customers with their flight bookings, managing changes in itinerary, processing ticket cancellations, and handling refund requests efficiently.

- ensuring accuracy in ticketing and billing processes: you will need to double-check all ticketing and billing details to ensure accuracy and prevent any errors that could inconvenience customers or result in financial losses.

- providing excellent customer service: you will be expected to assist customers with their air travel inquiries, provide them with relevant information, and offer top-notch customer service to enhance their overall travel experience.

- coordinating with airlines and travel agencies: as part of your role, you will need to collaborate and communicate effectively with airlines, travel agencies, and other related parties to ensure smooth operations and resolve any issues that may arise during the ticketing process.

skills and expectations:

- proficient in using ticketing software and systems: you should be familiar with common ticketing software and systems used in the airline industry to efficiently process ticket reservations, changes, and cancellations.

- strong attention to detail: accuracy is crucial in the ticketing process, so you must have a keen eye for detail and be able to spot any discrepancies or errors in ticketing and billing information.

- excellent communication skills: good communication skills are essential for providing great customer service and effectively coordinating with airlines and travel agencies.

- ability to work efficiently under pressure: the aviation industry can be fast-paced and demanding, so you should be able to work well under pressure and handle multiple tasks simultaneously.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata