Hiring Fresher / Air Ticketing Executive / 10th Pass

Flyhie Aviation

0 - 1 Years
99 Openings
2.8 - 4.5 Lac/Yr
Posted 1 days ago
Face-to-Face interview
Koloriang

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

We are looking for an enthusiastic Air Ticketing Staff member in Koloriang, India, to help customers with booking and managing airline tickets. This full-time position is ideal for candidates with a passion for travel and customer service, requiring a 10th-grade education and welcoming both fresh graduates and those with minimal experience.

Key Responsibilities:

- **Booking Tickets**: Assist customers in booking airline tickets, ensuring they receive the best options based on their travel needs and preferences.

- **Customer Support**: Provide excellent customer service by answering queries related to flight schedules, fares, and ticket policies, ensuring customers feel valued and understood.

- **Handling Payments**: Process payments for ticket purchases carefully, ensuring that transactions are secure and accurate.

- **Issuing Tickets**: Prepare and issue physical or electronic tickets promptly, double-checking all details for correctness to avoid any discrepancies.

- **Managing Changes**: Help customers with flight changes or cancellations, guiding them through the process and keeping them informed about any applicable fees or policies.

Required Skills and Expectations:

The ideal candidate will have strong communication skills, with the ability to interact effectively with customers. Attention to detail is crucial for booking tickets and processing transactions accurately. A positive attitude and willingness to learn are essential, as this role involves adapting to new information and changes in the travel industry. Time management skills are also important to handle multiple customer requests efficiently. Overall, we seek someone who is friendly, reliable, and dedicated to providing a superb customer experience.