Hiring Fresher / Air Ticketing Executive / 12th Pass

We are looking for an Air Ticketing Staff member to join our team in Kolkata. The ideal candidate will assist customers with booking flights and ensure smooth travel experiences.

**Key Responsibilities:**

- **Customer Interaction:** Greet and assist customers in person or over the phone, answering their queries related to flight bookings and travel plans.

- **Flight Reservations:** Use the booking system to check flight availability, prices, and make reservations for customers according to their preferences.

- **Ticket Issuance:** Generate and issue air tickets after confirming payment, ensuring that all details are accurate and correct.

- **Payment Processing:** Handle customer payments, providing receipts and maintaining records of transactions securely.

- **Problem Resolution:** Address any issues or complaints regarding flight bookings promptly, working to find solutions that satisfy the customer.

- **Record Maintenance:** Keep accurate records of all bookings made, payments received, and customer interactions for future reference and audit purposes.

**Required Skills and Expectations:**

Candidates should have a minimum educational qualification of 12th pass. A background in customer service or travel and tourism is preferred, but not required for freshers. Strong communication skills in English and local languages are essential. Candidates must be detail-oriented, able to manage multiple tasks simultaneously, and comfortable working in a fast-paced environment. A basic understanding of computer systems and booking software will be an advantage. A friendly and professional attitude is expected when dealing with customers.

• Experience

  0 - 1 Years

• No. of Openings

  58

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office