Air Ticketing Executive || Freshers & Experienced

We are looking for a dedicated Air Ticketing Staff member to join our team in Kolkata. This is a full-time position ideal for someone with a passion for travel and customer service, even if you have little to no experience.

**Key Responsibilities:**

- **Ticket Booking:** Handle reservations and ticket bookings for customers, ensuring accurate and timely processing of all requests.

- **Customer Service:** Assist customers with inquiries regarding flight options, pricing, and travel regulations to enhance their travel experience.

- **Problem Resolution:** Address and resolve any issues or complaints related to ticketing and travel plans, maintaining a positive attitude and focus on customer satisfaction.

- **Documentation:** Ensure all necessary travel documents, such as tickets and itineraries, are processed correctly and provided to customers in a timely manner.

- **Collaboration:** Work closely with travel agencies, airlines, and other stakeholders to stay updated on flight schedules, availability, and pricing.

**Required Skills and Expectations:**

- **Communication Skills:** Excellent verbal and written communication skills are essential for interacting with customers and team members effectively.

- **Attention to Detail:** A keen eye for detail is important to ensure all ticketing and travel information is accurate and complete.

- **Basic Computer Skills:** Proficiency with computers and common software applications is necessary for handling bookings and managing information.

- **Flexibility:** Willingness to work in a fast-paced environment and adapt to changing situations, which is common in the travel industry.

- **Positive Attitude:** A friendly and approachable demeanor, ensuring customers feel valued and satisfied with their service experience.

• Experience

  0 - 1 Years

• No. of Openings

  28

• Education

  10th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  kolkata