Air Ticketing Executive Fresher

- responsible for issuing air tickets to customers: the air ticketing staff will be in charge of issuing tickets to customers looking to book flights. this involves handling bookings, confirming reservations, and ensuring accuracy in ticket details.

- assisting customers with flight inquiries and bookings: the staff will assist customers with any questions they may have regarding flights, destinations, schedules, and fares. they will also help customers with booking their flights and providing them with necessary information.

- handling customer payments: the air ticketing staff will process payments from customers for their ticket bookings. they will need to ensure that all payment transactions are conducted accurately and securely.

- managing ticket cancellations and changes: in case of cancellations or changes in flight schedules, the staff will be responsible for assisting customers in managing their tickets accordingly. this involves processing refunds, rebooking flights, and addressing any issues that may arise.

- required skills and expectations:

1. good communication skills: the candidate should have excellent verbal and written communication skills to effectively assist customers and communicate with airlines.

2. basic computer skills: knowledge of basic computer applications is necessary for issuing tickets, managing bookings, and handling payments.

3. attention to detail: the candidate should be detail-oriented to ensure accuracy in ticketing and payment processing.

4. customer service orientation: a customer-focused approach is important to provide a high level of service to customers and address their needs effectively.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata