Air Ticketing Executive - Full Time - Freshers

Flyhie Aviation

0 - 1 Years
30 Openings
15.0 - 40.0 Lac/Yr
Posted 2 days ago
Face-to-Face interview
Jajpur

Key Skills

Air Ticketing Ground Management Ground Staff Air Cargo

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Job Description

- process air ticket reservations and manage bookings: the air ticketing staff will be responsible for assisting customers with booking flights, issuing tickets, and managing reservations to ensure smooth travel experiences for passengers.

- handle ground management tasks: the role will involve coordinating with airport personnel, managing check-in procedures, handling baggage, and ensuring passengers board their flights on time.

- assist with ground staff duties: the air ticketing staff will work closely with ground staff to ensure the efficient operation of airport services, such as assisting with boarding procedures, responding to customer inquiries, and addressing any issues that may arise during travel.

- manage air cargo operations: in addition to passenger services, the role may involve overseeing air cargo operations, coordinating shipments, tracking packages, and ensuring timely delivery of goods.

skills and expectations:

- strong communication skills: the ideal candidate should have excellent verbal and written communication skills to interact with customers, airline staff, and other stakeholders effectively.

- attention to detail: attention to detail is crucial in air ticketing to ensure accurate bookings, manage reservations efficiently, and handle cargo operations correctly.

- customer service oriented: the air ticketing staff should be customer-focused, providing support, assistance, and resolving any issues to ensure a positive experience for travelers.

- basic computer knowledge: proficiency in using computer systems, reservation software, and online booking platforms is essential for managing air ticketing tasks efficiently.