We are looking for an Air Ticketing Staff member to join our team in Hooghly. This is a full-time position suitable for individuals with minimal experience. A pass in the 10th grade is required.
**Key Responsibilities:**
- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring accuracy in the details entered into the system.
- **Customer Support:** Provide assistance to customers regarding flight schedules, ticket availability, and pricing information, ensuring they have all necessary information for their travel.
- **Issue Tickets:** Coordinate with airlines to issue confirmed tickets promptly and efficiently, maintaining a high level of service.
- **Payment Processing:** Process payments for ticket bookings, ensuring all transactions are handled securely and accurately.
- **Problem Resolution:** Address and resolve any issues faced by customers related to ticketing or travel plans, providing timely solutions.
- **Record Keeping:** Maintain accurate records of all bookings, cancellations, and customer interactions to ensure smooth operations.
**Required Skills and Expectations:**
The ideal candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial for booking accuracy and managing records. A basic understanding of computer systems and proficiency in handling ticketing software will be advantageous. The candidate should be proactive, willing to learn, and able to work in a fast-paced environment. Since this role involves direct customer interaction, a positive attitude and patience are essential to provide excellent service.
Experience
0 - 1 Years
No. of Openings
58
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, One-way Cab