Freshers For Air Ticketing Executive - North 24 Parganas

As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel arrangements for our customers. Your primary duties will include the following:

- **Booking Flights**: You will assist customers in finding and booking flights that suit their travel needs, ensuring they have all necessary information about schedules and fares.

- **Issuing Tickets**: You will be responsible for issuing air tickets and ensuring that all details are accurately entered, maintaining a high level of accuracy in your work.

- **Customer Support**: You will address customer queries and concerns related to flight bookings, cancellations, and changes, providing excellent service to enhance their experience.

- **Payment Processing**: You will handle payment transactions, ensuring that customers receive their tickets after successful payment and keeping records of these transactions.

- **Coordinating with Airlines**: You will work closely with airline representatives to resolve any issues related to bookings, ensuring that customers receive timely assistance.

To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. Attention to detail is crucial, as you will be managing various information and bookings. A customer-centric attitude is essential, as you will be the first point of contact for customers seeking assistance. Basic computer skills, with proficiency in using booking systems, will also be necessary to perform your duties efficiently. No prior experience is required, but a proactive and enthusiastic approach will be beneficial.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  19 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Joining Bonus, Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab