We are looking for enthusiastic Air Ticketing Staff to join our team in Gorakhpur. This full-time position is ideal for freshers who have completed their 10th grade education and are eager to learn about the travel industry.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in booking air tickets by understanding their travel needs and preferences, ensuring accuracy in the ticketing process.
- **Customer Service:** Provide excellent assistance to clients by answering inquiries, addressing concerns, and offering travel advice to enhance their experience.
- **Processing Payments:** Handle payment transactions securely and efficiently, ensuring that all financial activities are recorded properly.
- **Coordination with Airlines:** Liaise with various airlines to check for flight availability, pricing, and special offers to provide the best options to customers.
- **Handling Documentation:** Prepare and manage all necessary documentation related to ticket issuance and cancellations, maintaining a high level of organization.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with customers. Basic knowledge of computers and familiarity with ticketing software will be beneficial. A keen eye for detail is important for ensuring accuracy in bookings and documentation. Additionally, candidates must be customer-oriented, showing professionalism and patience while assisting clients. A willingness to learn and adapt in a fast-paced environment is essential for success in this role.
Experience
Fresher
No. of Openings
59
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA