Hiring For 10th Pass Freshers - Air Ticketing Executive

As an Air Ticketing Staff member, you will play a crucial role in facilitating the travel needs of customers by assisting them with booking flights and resolving ticketing inquiries. Your main responsibilities will include:

- **Booking Flights**: Assist customers in selecting and booking airline tickets according to their travel preferences and schedules. You will need to provide accurate information on available flights.

- **Ticket Issuance**: Generate and issue electronic tickets, ensuring all details are correct and comply with airline regulations. Attention to detail is essential to avoid any booking errors.

- **Customer Service**: Address customer inquiries regarding ticketing, flight changes, and travel rules. A friendly and helpful attitude is important to enhance customer satisfaction.

- **Refunds and Cancellations**: Process ticket cancellations and refunds when necessary, following airline policies. You will need to guide customers through the necessary procedures.

- **Maintaining Records**: Keep track of ticket sales and customer interactions, ensuring that documentation is accurate and up to date for auditing purposes.

The ideal candidate should have a minimum educational qualification of 10th grade. Prior experience in ticketing or customer service is a plus but not required, as we welcome fresh talent. Strong communication skills, attention to detail, and the ability to work well in a team are essential. Proficiency in basic computer skills will aid in efficiently managing bookings and inquiries. Enthusiasm and a positive attitude will help in providing exceptional service to all customers.

• Experience

  0 - 1 Years

• No. of Openings

  51

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata