Air Ticketing Executive || Freshers & Experienced

We are looking for an Air Ticketing Staff member to join our team in Durgapur. This role is ideal for someone with a passion for travel and a desire to assist customers in their ticketing needs.

**Key Responsibilities:**

- **Providing Information:** Assist customers by answering queries related to flight schedules, fares, and ticket availability, ensuring they have all the necessary information.

- **Ticket Booking:** Process ticket reservations and bookings accurately using computerized systems, confirming all details with the customer to avoid any errors.

- **Payment Handling:** Manage payment transactions securely and professionally, ensuring accurate and timely processing of payments for ticket purchases.

- **Customer Service:** Address customer concerns and complaints with a friendly attitude, working to resolve any issues related to ticketing in a timely manner.

- **Record Keeping:** Maintain accurate records of all ticket transactions and customer interactions, ensuring smooth operations and easy access to information.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills to interact effectively with customers and team members.

- **Attention to Detail:** Ability to pay close attention to details to avoid errors in bookings and ensure customer satisfaction.

- **Technical Skills:** Basic computer skills and familiarity with ticketing software are preferred, but on-the-job training will be provided.

- **Customer-Focused Attitude:** A positive demeanor with a genuine desire to assist customers in their travel arrangements.

- **Team Player:** Willingness to work collaboratively with colleagues and contribute to a positive work environment.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, One-way Cab