Air Ticketing Agent || Freshers & Experienced

Flyhie Aviation

0 - 1 Years
33 Openings
3.0 - 6.0 Lac/Yr
Posted today
Face-to-Face interview
Durgapur

Key Skills

Air Ticketing Air Cargo Air Ticketing Reservation

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Job Description

- responsible for booking, issuing, and canceling air tickets for customers: as an air ticketing executive, you will be required to handle the process of booking, issuing, and canceling air tickets for customers who approach the office or contact via phone or email.

- manage reservations and provide information on flight schedules: you will need to handle reservations for flights and provide accurate information about flight schedules to customers to help them make informed decisions.

- coordinate with airlines and handle ticketing discrepancies: it is crucial to coordinate with various airlines to ensure smooth ticketing processes and resolve any discrepancies that may arise during ticketing.

- assist customers with queries and concerns related to air travel: you will be expected to assist customers with any queries or concerns they may have regarding air travel, helping them with their bookings and providing necessary information.

- ensure compliance with airline policies and regulations: as an air ticketing executive, you must stay updated on airline policies and regulations to ensure that all ticketing processes are in compliance with the rules set by airlines.

skills and expectations:

- good communication skills: ability to communicate effectively with customers and airlines to ensure smooth ticketing processes.

- attention to detail: must pay close attention to details to avoid errors in bookings and ticketing.

- basic computer knowledge: familiarity with computer systems to handle ticketing software and reservation systems efficiently.

- customer service orientation: a customer-centric approach to assist customers and address their queries and concerns promptly.