Air Ticketing Agent || Freshers & Experienced

Flyhie Aviation

0 - 1 Years
33 Openings
3.0 - 6.0 Lac/Yr
Posted 45 days ago
Face-to-Face interview
Durgapur

Key Skills

Air Ticketing Air Cargo Air Ticketing Reservation

Apply

Job Alert Similar Jobs Share

Job Description

- Responsible for booking, issuing, and canceling air tickets for customers: As an Air Ticketing Executive, you will be required to handle the process of booking, issuing, and canceling air tickets for customers who approach the office or contact via phone or email.

- Manage reservations and provide information on flight schedules: You will need to handle reservations for flights and provide accurate information about flight schedules to customers to help them make informed decisions.

- Coordinate with airlines and handle ticketing discrepancies: It is crucial to coordinate with various airlines to ensure smooth ticketing processes and resolve any discrepancies that may arise during ticketing.

- Assist customers with queries and concerns related to air travel: You will be expected to assist customers with any queries or concerns they may have regarding air travel, helping them with their bookings and providing necessary information.

- Ensure compliance with airline policies and regulations: As an Air Ticketing Executive, you must stay updated on airline policies and regulations to ensure that all ticketing processes are in compliance with the rules set by airlines.

Skills and Expectations:

- Good communication skills: Ability to communicate effectively with customers and airlines to ensure smooth ticketing processes.

- Attention to detail: Must pay close attention to details to avoid errors in bookings and ticketing.

- Basic computer knowledge: Familiarity with computer systems to handle ticketing software and reservation systems efficiently.

- Customer service orientation: A customer-centric approach to assist customers and address their queries and concerns promptly.