We are looking for an Air Ticketing Staff member to join our team in Dhanbad. This role is suitable for candidates with little to no experience, making it ideal for freshers who have completed their 10th grade.
**Key Responsibilities:**
- **Ticket Booking:** Responsible for booking flight tickets for customers according to their travel needs, ensuring accuracy and efficiency.
- **Customer Service:** Engage with customers in a friendly manner, answering inquiries and providing assistance regarding flight schedules and ticket prices.
- **Data Entry:** Input customer information and booking details into the system to maintain accurate records and ensure smooth operations.
- **Payment Processing:** Handle payments for ticket bookings and provide receipts, ensuring all transactions are processed securely and accurately.
- **Problem Resolution:** Address and resolve any issues or complaints from customers related to flights or bookings, maintaining a positive customer experience.
**Required Skills and Expectations:**
Candidates should have strong communication skills to interact effectively with customers and team members. Basic computer literacy is essential to manage booking systems, and attention to detail is crucial for error-free ticketing. A positive attitude and the ability to work well in a team are expected. Flexibility in working hours and a willingness to learn new processes will help candidates thrive in this role.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Weekly Payout, Joining Bonus, Petrol Allowance, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
kolkata